Conference Policies
Important information about your AONL Annual Conference registration
Key Deadlines & Information
AONL complies with the Americans with Disabilities Act and strives to ensure that no individual with a disability is deprived of the opportunity to participate in the program solely by reason of that disability.
Through its agents, AONL will provide reasonable accommodations for a candidate with a disability who requests accommodations.
AONL tries to offer a wide selection of meals throughout the conference to cater to different dietary requirements.
If an Event Participant is no longer able to attend, they may designate a substitute by emailing aonlannualconference@aha.org on or before Friday, March 13, 2026, and confirming that the substitute meets the Event’s eligibility requirements. The registration invoice will be updated to reflect the substitute’s membership status.
All fees—except AONL membership renewals and AONL Foundation donations—may be transferred to the substitute, less a $50 transfer fee. All registration changes, corrections and substitutions must be completed by March 13, 2026.
Event Participants who need to cancel may request a refund, less a 20% processing fee, by submitting a written request to aonlannualconference@aha.org on or before Friday, March 13, 2026, at 11:59 p.m. CT. Cancellations received after this deadline are not eligible for a refund. Please allow 6-8 weeks for all refunds to be completed. AHA will attempt to make refunds using the same method of payment (credit card or check) as the original transaction. Should AHA use a different method for refunds, it will inform Event Participants.
Membership dues included in the nonmember registration ($249) are nonrefundable. No refunds will be granted at any time for AONL Foundation donations and ticketed events.
AHA is not liable for non-refundable airline tickets or hotel room deposits. AHA suggests that Event Participant not purchase restricted or non-refundable tickets for travel to the Event. AHA assumes no liability for penalties or fare increases should the Event sell out or in the unlikely event that changes to the Event dates and location become necessary. Hotel reservations, cancellations and charges are the attendees’ responsibility. No refunds will be granted for no-shows. Event Participant is responsible for cancelling any hotel and any other travel arrangements if needed.
AONL reserves the right to reschedule or cancel a program because of an insufficient number of registrations or to close registration when programs are full.
AONL may cancel a program without liability due to any cause beyond AONL's control including, but not limited to:
- Acts of God, natural disaster
- Civil disorders, labor disputes, war, terrorism
- Infectious disease
- Curtailment of transportation
- Unavailability of facilities
- Government regulations
- Any other cause beyond AONL's reasonable control
AONL suggests that you do not purchase restricted or nonrefundable tickets for travel to the annual conference.
AONL assumes no liability for penalties or fare increases should the annual conference sell out or in the unlikely event that changes to the annual conference dates and/or location become necessary.
Hotel reservations, cancellations and charges are the attendee's responsibility.
You irrevocably grant, transfer and assign a nonexclusive, perpetual, worldwide, royalty free right and license to AONL in and to the Materials and all copyrights in the Materials arising in any jurisdiction throughout the world.
You understand that the Materials may be substantially edited, altered, rearranged or modified. To the maximum extent permitted by law, you hereby waive any moral rights you may have in the Materials.